Customer Service Officer

VLIFE (USQ) PTE. LTD.

Singapore
2-3 years operations or clinic management experience
Excellent communication and problem-solving skills
Ability to work shifts including weekends and evenings
The role involves greeting patients, managing appointments, and ensuring smooth clinic operations in a fast-paced healthcare environment

Job Summary

  • The role involves greeting patients, managing appointments, and ensuring smooth clinic operations in a fast-paced healthcare environment.
  • Candidates must handle patient registration, maintain confidential records, and respond professionally to enquiries via phone, WhatsApp, email, and walk-ins.
  • The position requires flexibility to work shifts including weekends and evenings, with potential for cross-deployment to neighbouring clinics.

Matching Summary

Match Score: 85

The role involves greeting patients, managing appointments, and ensuring smooth clinic operations in a fast-paced healthcare environment.

Skills & Requirements

Must-have

  • 2-3 years operations or clinic management experience
  • Excellent communication and problem-solving skills
  • Ability to work shifts including weekends and evenings

Nice-to-have

  • Experience in fast-paced healthcare environment
  • Willingness to support neighbouring clinics via cross-deployment
  • Service-oriented attitude with warm interpersonal skills

Key Requirements

  • Minimum 2–3 years of experience in operations or clinic management
  • GCE 'O' Level or Diploma in Healthcare or Business Administration
  • Able to work shifts including weekends and evenings

Work Rights

Not specified

Tailored Resume

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