Reservation Coordinator (m/w/d)

Sofitel Sydney Wentworth

Zürich, Switzerland
On-site
Individual reservation inquiries
Room sales
Yield strategy adherence
You will process inquiries for individual reservations via phone, email, or in person, and manage room sales according to the yield strategy and company guidelines

Job Summary

  • You will process inquiries for individual reservations via phone, email, or in person, and manage room sales according to the yield strategy and company guidelines.
  • Responsibilities include creating contracts for individual reservations, organizing house tours, supporting sales discussions, and ensuring guests feel welcome during their stay.
  • Benefits include financial support for commuting, free uniform cleaning, regular team events, complimentary meals three times a day, and exclusive discounts within the Accor group.

Matching Summary

You will process inquiries for individual reservations via phone, email, or in person, and manage room sales according to the yield strategy and company guidelines.

Skills & Requirements

Must-have

  • Individual reservation inquiries
  • Room sales
  • Yield strategy adherence
  • Guest communication
  • Administrative tasks

Nice-to-have

  • Passion for guest contact
  • Enjoy international guests
  • Teamwork oriented

Key Requirements

  • Completed hotel management education
  • Proven experience in a similar role
  • Professional communication in German and English
  • Experience with Mews, Opera, and Tars software

Work Rights

Not specified

Tailored Resume

Cover Letter