Ms Engineer (l2)

NTT DATA

Beijing, China
Second-level support for incidents
Knowledge of microsoft teams
Experience in managed services
NTT DATA is renowned for its technical excellence and leading innovations

Job Summary

  • NTT DATA is renowned for its technical excellence and leading innovations.
  • You will ensure clients' Collaboration and Communication systems function smoothly.
  • The role includes identifying opportunities to optimize work processes and enhance service delivery.

Matching Summary

NTT DATA is renowned for its technical excellence and leading innovations.

Skills & Requirements

Must-have

  • second-level support for incidents
  • knowledge of Microsoft Teams
  • experience in managed services

Nice-to-have

  • coaching and mentoring skills
  • ability to work under pressure
  • focus on client experience

Key Requirements

  • diploma or degree in IT
  • moderate knowledge of collaboration modalities
  • experience using ticketing tools

Work Rights

Not specified

Tailored Resume

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