Responsible for handling customer inquiries via telephone, email, or online platform
Job Summary
Responsible for handling customer inquiries via telephone, email, or online platform.
Handles customer enquiries and complaints regarding all activities in Operation process such as Underwriting, Policy Owner Service, and Claims for different line of business.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
Matching Summary
Responsible for handling customer inquiries via telephone, email, or online platform.
Skills & Requirements
Must-have
Handle customer inquiries via telephone
Handle customer inquiries via email
Handle customer inquiries via online platform
Document call activities in system
Resolve complaints and uncertain issues
Nice-to-have
Ambitious people seeking growth
Believe in shaping the future
Work with inspiring leaders
Learn from supportive leaders
Key Requirements
Secondary education graduate with 4 years working experience