Customer Care Specialist - Fluent In English/spanish

The Health Insurance Store

Kissimmee, FL, US
Fluent in english and spanish
Handle multiple tasks
Communicate by phone and in person
The Customer Experience Coordinator I performs routine clerical, secretarial and administrative work in answer inquiries and provide information to the general public, customers, visitors, and other interested parties

Job Summary

  • The Customer Experience Coordinator I performs routine clerical, secretarial and administrative work in answer inquiries and provide information to the general public, customers, visitors, and other interested parties.
  • Responsibilities include operating the telephone switchboard, greeting visitors, maintaining the reception area, scheduling appointments, and resolving customer complaints.
  • Benefits include Medical/Dental/Vision Insurance, 401(k) Retirement Plan, Paid Holidays, and PTO.

Matching Summary

The Customer Experience Coordinator I performs routine clerical, secretarial and administrative work in answer inquiries and provide information to the general public, customers, visitors, and other interested parties.

Skills & Requirements

Must-have

  • Fluent in English and Spanish
  • Handle multiple tasks
  • Communicate by phone and in person
  • Microsoft Word and Excel proficiency

Nice-to-have

  • Active listening skills
  • Attention to detail
  • Initiative and reliability

Key Requirements

  • High School diploma or equivalent
  • At least 2 years of administrative and clerical experience

Work Rights

Not specified

Tailored Resume

Cover Letter