Job Summary

• The role involves building and leading a dedicated Platform Support Engineering function to act as the front door for the organization.
• You will be responsible for triaging issues, handling routine requests, and reducing operational load on the wider Platform team.
• This position requires working in a globally distributed, async-first environment while setting intake models and defining support processes.

Matching Summary

Skills & Requirements

Key Requirements

• Experience leading engineering teams
• Background in platform operations
• Strong process improvement skills

Work Rights