Business Process Owner Senior - Ip Experience Management

USAA

San Antonio, TX, USA
Base: $93,770 - $179,240; bonus/equity: not specif...
Business process execution/knowledge
Process engineering/optimization
Process mapping and modeling
As a Business Process Owner Senior for Insurance Professional Experience, you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation

Job Summary

  • As a Business Process Owner Senior for Insurance Professional Experience, you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation.
  • Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of deficiencies, improvements, and operational risks.
  • Employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness, including comprehensive medical, dental, and vision plans, 401(k), pension, and paid time off.

Matching Summary

As a Business Process Owner Senior for Insurance Professional Experience, you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation.

Salary

Base: $93,770 - $179,240; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k), pension, life insurance, parental benefits, adoption assistance, PTO, volunteer hours, wellness programs

Skills & Requirements

Must-have

  • Business process execution/knowledge
  • Process engineering/optimization
  • Process mapping and modeling
  • Lean, Business Process Management methodology
  • Data collection and analysis systems

Nice-to-have

  • Insurance industry expertise
  • Strategic customer specific business process program plans
  • Continuous process improvement efforts
  • Collaboration with multiple stakeholders
  • Mentorship and guidance support

Key Requirements

  • 6 years business process execution/knowledge/experience
  • Bachelor’s degree or 4 years related experience
  • Quality management, process improvement, problem-solving tools
  • Implementing and sustaining change/improvements
  • Process management standards and policies
  • Insurance products experience (4-6 years)
  • Process design end-to-end management

Work Rights

Not specified

Tailored Resume

Cover Letter