Patient Representative | 3rd Shift

The Ohio State University

Columbus, OH, US
Not specified; not specified; comprehensive employ...
Available wednesday through saturday 7pm to 5:30am
1 year clinical or critical care experience
Strong interpersonal and conflict resolution skills
The Patient Representative provides family support, education, and mediation in the Specialty Waiting Area to ensure optimal patient relations

Job Summary

  • The Patient Representative provides family support, education, and mediation in the Specialty Waiting Area to ensure optimal patient relations.
  • This role requires proactive customer service interventions and the ability to manage overwhelming situations with diplomacy and conflict management skills.
  • The position offers comprehensive benefits including affordable health insurance, retirement plans, and paid parental leave starting on day one.

Matching Summary

The Patient Representative provides family support, education, and mediation in the Specialty Waiting Area to ensure optimal patient relations.

Salary

Not specified; Not specified; Comprehensive employee benefits include retirement plans, health insurance, and paid leave

Skills & Requirements

Must-have

  • Available Wednesday through Saturday 7pm to 5:30am
  • 1 year clinical or critical care experience
  • Strong interpersonal and conflict resolution skills

Nice-to-have

  • Bachelor's degree in healthcare or social science
  • Experience with Service Plus customer service skills
  • Ability to work collaboratively across departments

Key Requirements

  • HS Graduate or Equivalent
  • 1 year full-time employment in clinical or critical care area
  • Evidence of customer service skills and training

Work Rights

Not specified

Tailored Resume

Cover Letter