Customer Service Advisor

velux.ie

Fluent in dutch and french
Customer service support during peak periods
Order entry in internal systems
Provide operational support to the Customer Service team during periods of high activity

Job Summary

  • Provide operational support to the Customer Service team during periods of high activity.
  • Handle customer requests by email and ensure rigorous follow-up to guarantee fast, professional, and service-oriented communication.
  • Perform various administrative tasks to support the team and maintain effective organization of files and documents.

Matching Summary

Provide operational support to the Customer Service team during periods of high activity.

Skills & Requirements

Must-have

  • Fluent in Dutch and French
  • Customer service support during peak periods
  • Order entry in internal systems
  • Handling standardized customer requests
  • Proficient with office software and CRM systems

Nice-to-have

  • Knowledge of English
  • Ability to work autonomously
  • Strong organizational skills
  • Ability to work under pressure

Key Requirements

  • Fluent in Dutch and French oral and written
  • First experience in customer service or similar administrative role

Work Rights

Not specified

Tailored Resume

Cover Letter