Customer Support Specialist (m/w/d)

Boeing Distribution Services ISC GmbH

Norderstedt, Germany
Customer service in aviation
Order processing and administration
Tracking orders and deliveries
Coordinate customer inquiries and ensure timely delivery of spare parts by working closely with suppliers and customers

Job Summary

  • Coordinate customer inquiries and ensure timely delivery of spare parts by working closely with suppliers and customers.
  • Internal customer support for the sale of consumables for the aviation industry, looking after an international customer base from order receipt to payment.
  • Offered benefits include annual salary reviews, 30 days of paid vacation, social benefits, tailored training opportunities, and subsidized meals in an in-house cafeteria.

Matching Summary

Coordinate customer inquiries and ensure timely delivery of spare parts by working closely with suppliers and customers.

Skills & Requirements

Must-have

  • customer service in aviation
  • order processing and administration
  • tracking orders and deliveries
  • resolving customer issues
  • written and spoken English skills

Nice-to-have

  • working with international customer base
  • working in a fast-paced environment
  • enjoyment of daily customer contact
  • working independently

Key Requirements

  • 2+ years of professional experience
  • commercial training in logistics or wholesale
  • experience in after sales and order resolution
  • legal authorization to work in Germany

Work Rights

Must have legal authorization to work in Germany

Tailored Resume

Cover Letter