Customer Account Specialist - Sea

Hewlett Packard Enterprise

Onsite
Bachelor's degree or equivalent experience
1-2 years related experience
Proficiency in spoken and written english
Hewlett Packard Enterprise is seeking a Customer Account Specialist for an onsite role, primarily focused on customer relations and account management. The ideal candidate will have experience in customer service, strong communication skills, and proficiency in MS Excel

Job Summary

  • This role provides professional solutions to end-users, dealers, and service providers regarding escalated case issues and customer satisfaction.
  • The position involves reconciling customer accounts, managing delinquencies over 30 days, and coordinating financial changes such as schedule restructuring.
  • Hewlett Packard Enterprise offers a culture that values varied backgrounds, flexibility, and opportunities for career growth through specific development programs.

Matching Summary

Match Score: 75

Hewlett Packard Enterprise is seeking a Customer Account Specialist for an onsite role, primarily focused on customer relations and account management. The ideal candidate will have experience in customer service, strong communication skills, and proficiency in MS Excel.

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent experience
  • 1-2 years related experience
  • Proficiency in spoken and written English
  • Basic knowledge of microcomputer hardware
  • Proficiency in MS Excel

Nice-to-have

  • Collection experience preferred
  • Customer relations experience advantageous
  • Knowledge of operating systems software
  • Strong verbal communication skills
  • Demonstrated writing correspondence skills

Key Requirements

  • Bachelor's degree or equivalent experience
  • 1-2 years related experience
  • Master's degree
  • English and Bahasa Malaysia proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter