Client service via telephone and direct interaction
Facilitate client account information requests
Establish and service client accounts
Assist Financial Advisor(s) colleagues with service and operational related activities such as providing service to clients via telephone, direct interaction and/or written correspondence
Job Summary
Assist Financial Advisor(s) colleagues with service and operational related activities such as providing service to clients via telephone, direct interaction and/or written correspondence.
Establish and service client accounts, prepare forms, research account inquiries and/or issues, and enter security order tickets after being approved by the Financial Advisor(s).
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
Matching Summary
Assist Financial Advisor(s) colleagues with service and operational related activities such as providing service to clients via telephone, direct interaction and/or written correspondence.
Skills & Requirements
Must-have
Client service via telephone and direct interaction
Facilitate client account information requests
Establish and service client accounts
Execute administrative functions for Financial Advisors
Maintain regulatory compliance files
Nice-to-have
Client service focus
Prioritize work and meet deadlines
Work in a dynamic environment
Proactive risk monitoring and escalation
Key Requirements
1+ year Brokerage and Client Services support experience