Retail Customer Service Officer

AusPost

Tweed Heads, New South Wales, Australia
Base: $35.01 increasing to $37.42 after 3 months; ...
On-site
Customer service experience required
Cash handling skills necessary
Ability to lift 16kgs regularly
Australia Post is seeking a Retail Customer Service Officer in Tweed Heads to enhance customer experiences and support local businesses. The role includes customer transactions, cash handling, and administrative duties, offering paid training and opportunities for career development

Job Summary

  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services including passport interviews.
  • Candidates will receive 12 weeks of paid training followed by a casual on-call relief role covering multiple locations.
  • The position offers an adult pay rate starting at $35.01 per hour with increases after training plus 12% superannuation.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer in Tweed Heads to enhance customer experiences and support local businesses. The role includes customer transactions, cash handling, and administrative duties, offering paid training and opportunities for career development.

Salary

Base: $35.01 increasing to $37.42 after 3 months; Bonus/Equity: Not specified; Benefits: 12% Superannuation

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling skills necessary
  • Ability to lift 16kgs regularly

Nice-to-have

  • Friendly and enthusiastic personality
  • Team environment collaboration
  • Passion for community connection

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kgs

Work Rights

Not specified

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