GE HealthCare Technologies is seeking a Bmet Leader in Long Island, NY, responsible for managing maintenance services and customer support for healthcare products. The ideal candidate will have a strong background in services and customer service management, along with leadership skills, to develop talent and ensure customer satisfaction
Job Summary
This role serves as the single point of contact for customers to ensure timely resolution of concerns across a wide variety of support services.
The position requires a people leader responsible for hiring, developing talent, and managing direct reports within the field service engineering discipline.
GE HealthCare offers a competitive benefits package including medical, dental, vision, paid time off, and a 401(k) plan with company contributions.
Matching Summary
Match Score: 85
GE HealthCare Technologies is seeking a Bmet Leader in Long Island, NY, responsible for managing maintenance services and customer support for healthcare products. The ideal candidate will have a strong background in services and customer service management, along with leadership skills, to develop talent and ensure customer satisfaction.
Salary
Base: $129,600.00-$194,400.00 Annual; Bonus/Equity: Performance based incentive compensation including cash bonuses and/or long term incentives; Benefits: Medical, dental, vision, paid time off, 401(k), life, disability, accident insurance, tuition reimbursement
Skills & Requirements
Must-have
People leadership and talent development
Customer service management experience
Technical discipline knowledge in services
Regional coverage area expertise
Maintenance facility management
Nice-to-have
Strong oral and written communication skills
Problem analysis and resolution abilities
Project management execution skills
Market competition awareness
Consensus building with team members
Key Requirements
Bachelor's degree or equivalent experience
Advanced experience in Services & Customer Service Management
Minimum 6 years of experience for US roles
Legal authorization to work in the United States
Work Rights
Must be legally authorized to work in the United States