Customer Service Representative

The Pet Hospital of Tierrasanta

Cape May Court House, NJ, United States
Base: $18 - $20 ph; bonus/equity: performance bonu...
Not specified (likely onsite based on job duties)
Professional phone etiquette
Ability to prioritize tasks simultaneously
Hs diploma or educational equivalent
The Pet Hospital of Tierrasanta is seeking a Client Service Representative to provide exceptional customer service in a veterinary setting. The ideal candidate should possess strong interpersonal skills, be detail-oriented, and be able to handle multiple tasks in a busy environment

Job Summary

  • The Client Service Representative serves as the primary point of contact, ensuring every client interaction results in a positive impression.
  • Responsibilities include managing appointments, performing lobby triage, processing payments, and maintaining accurate pet medical records.
  • The company offers competitive pay, performance bonuses, 401(k) matching, health insurance, and tailored development programs for team growth.

Matching Summary

Match Score: 85

The Pet Hospital of Tierrasanta is seeking a Client Service Representative to provide exceptional customer service in a veterinary setting. The ideal candidate should possess strong interpersonal skills, be detail-oriented, and be able to handle multiple tasks in a busy environment.

Salary

Base: $18 - $20 per hour; Bonus/Equity: Performance bonuses available; Benefits: Health, dental, vision, life insurance, 401(k) matching, student loan assistance

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Ability to prioritize tasks simultaneously
  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • Computer efficiency

Nice-to-have

  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology
  • One year of customer service representative experience
  • Empathy for emotional clients
  • Problem-solving in emergency situations

Key Requirements

  • HS Diploma or educational equivalent
  • Available to work weekends and holiday rotations

Work Rights

Not specified

Tailored Resume

Cover Letter