Information Technology Spec 2 - Simulation Operations It Support Specialist

Normandale Community College

Bloomington, Minnesota, United States
Hourly: $28.18 - $45.82; annually: $58,840 - $95,6...
Full time (monday – friday, 8:00 am to 4:30 pm)
Two years of technical support experience
Experience developing software or a/v training
Supporting audiovisual systems in live settings
Normandale Community College is seeking an Information Technology Spec 2 - Simulation Operations IT Support Specialist to provide advanced technical support for simulation technology and audiovisual systems within its Health Sciences center. The ideal candidate should have experience in technical support and training in instructional settings, particularly in healthcare or clinical environments

Job Summary

  • The position provides advanced technical support and operational oversight for simulation technology within the Interprofessional Educational Center for Health Sciences.
  • Candidates must have two years of experience providing technical support in instructional, classroom, lab, or simulation environments.
  • The college offers a comprehensive benefits package including low-cost medical, dental, vision insurance, pension plans, and tuition waivers.

Matching Summary

Match Score: 85

Normandale Community College is seeking an Information Technology Spec 2 - Simulation Operations IT Support Specialist to provide advanced technical support for simulation technology and audiovisual systems within its Health Sciences center. The ideal candidate should have experience in technical support and training in instructional settings, particularly in healthcare or clinical environments.

Salary

Hourly: $28.18 - $45.82; Annually: $58,840 - $95,672; Benefits: Comprehensive package including pension, 11 paid holidays, and tuition waivers

Skills & Requirements

Must-have

  • Two years of technical support experience
  • Experience developing software or A/V training
  • Supporting audiovisual systems in live settings
  • Troubleshooting common technical issues
  • Strong customer service and communication skills

Nice-to-have

  • Healthcare or clinical simulation environment experience
  • Familiarity with video capture and recording tools
  • Higher education instructional setting experience
  • Comfort supporting multiple technologies in time-sensitive environments

Key Requirements

  • Two years of relevant technical support experience
  • Ability to follow established troubleshooting procedures
  • Work authorization required in the U.S.

Work Rights

Must be able to accept work in the U.S. by the day employment begins

Tailored Resume

Cover Letter