Receptionniste Polyvalent(e) (h/f/nb)

Mama Shelter Paris West

Paris, France
Not specified; benefits: -50% on selected meals; -...
On-site
Guest check-in and check-out procedures
Cash handling and register management
Telephone switchboard operation
The role involves ensuring a perfect customer experience by managing all aspects of the reception from arrival to departure

Job Summary

  • The role involves ensuring a perfect customer experience by managing all aspects of the reception from arrival to departure.
  • Employees are responsible for cash management, invoice processing, and promoting hotel amenities like restaurants and shops.
  • The company offers significant benefits including discounted stays at Mama hotels, meal discounts, and travel pass subsidies.

Matching Summary

The role involves ensuring a perfect customer experience by managing all aspects of the reception from arrival to departure.

Salary

Not specified; Benefits: -50% on selected meals; -30% on shop items; 75% Pass Navigo coverage

Skills & Requirements

Must-have

  • Guest check-in and check-out procedures
  • Cash handling and register management
  • Telephone switchboard operation
  • Last-minute reservation booking
  • Client complaint resolution

Nice-to-have

  • Creative writing for in-hotel signage
  • Merchandise and restaurant promotion
  • Opera Cloud PMS proficiency
  • Third language capability
  • Ability to handle high-pressure situations

Key Requirements

  • Experience with Opera Cloud PMS preferred
  • Multilingual skills considered an asset
  • Strong stress management capabilities required

Work Rights

Not specified

Tailored Resume

Cover Letter