Hourly rate: $29.30 usd; bonus/equity: not specifi...
Fully remote
Provide onsite and remote technical support
Diagnose hardware software network issues
Install configure image deploy desktops
The Associate Systems Administrator plays a critical role in ensuring uninterrupted hospital and data center operations by responding promptly to facility-related and technical issues
Job Summary
The Associate Systems Administrator plays a critical role in ensuring uninterrupted hospital and data center operations by responding promptly to facility-related and technical issues.
This position is responsible for delivering timely technical support to employees and end users while efficiently diagnosing and resolving system issues in a high-acuity healthcare environment.
The role requires maintaining compliance with healthcare IT standards and safety requirements including HIPAA-aligned practices while participating in an on-call rotation for after-hours support.
Matching Summary
The Associate Systems Administrator plays a critical role in ensuring uninterrupted hospital and data center operations by responding promptly to facility-related and technical issues.
Salary
Hourly Rate: $29.30 USD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Provide onsite and remote technical support
Diagnose hardware software network issues
Install configure image deploy desktops
Support Microsoft Windows Apple devices
Monitor prioritize resolve service desk tickets
Maintain HIPAA aligned practices compliance
Nice-to-have
Strong interpersonal and communication skills
Basic knowledge of ITIL best practices
Experience with Service Now ticketing system
Knowledge of Cisco Call Manager CUCM
Ability to travel to offsite locations
Key Requirements
High School diploma required
1+ year experience in Data Center Operations
Valid Driver's License required
Associate degree or technical certification preferred
Basic experience using Service Desk ticketing system