The Customer Service Representative II ensures customer expectations are accurately determined and fully met while possibly guiding less experienced representatives or supporting specific customers
Job Summary
The Customer Service Representative II ensures customer expectations are accurately determined and fully met while possibly guiding less experienced representatives or supporting specific customers.
Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
The company conducts its business without regard to protected characteristics and hires based on ability, achievement, experience, and conduct.
Matching Summary
The Customer Service Representative II ensures customer expectations are accurately determined and fully met while possibly guiding less experienced representatives or supporting specific customers.
Skills & Requirements
Must-have
Customer order processing
Pricing negotiation skills
Inventory management
Customer relationship building
Strong communication skills
Multi-tasking and time management
Computer proficiency
Nice-to-have
Problem solving
Team support and mentoring
Attention to detail
Reliability and organization
Basic product knowledge
Key Requirements
High school diploma or GED
3 to 5 years related experience
Equivalent combination of education and experience