Sales Quality Analyst

Concentrix

San Salvador, El Salvador
Quality process design
Process analysis and improvement
Root cause analysis
The Sales Quality Analyst supports the design of quality-related processes, analyzes results, and designs process improvement initiatives for key customer-related quality processes

Job Summary

  • The Sales Quality Analyst supports the design of quality-related processes, analyzes results, and designs process improvement initiatives for key customer-related quality processes.
  • This role involves participating in internal quality performance audits, system reviews, and the application of the quality system across respective accounts and regions.
  • Key responsibilities include evaluating process adherence and efficiency, initiating quality process changes, and providing feedback on program-level quality results and trends.

Matching Summary

The Sales Quality Analyst supports the design of quality-related processes, analyzes results, and designs process improvement initiatives for key customer-related quality processes.

Skills & Requirements

Must-have

  • Quality Process Design
  • Process Analysis and Improvement
  • Root Cause Analysis
  • Quality Performance Audits
  • Data Integrity and Reporting

Nice-to-have

  • Professionalism and Relationship Building
  • Attention to Detail
  • Self-starter and Urgency
  • Works well under pressure
  • Multitasking and Prioritization

Key Requirements

  • High School Diploma
  • B2 English level
  • 2 - 4 Years of Experience as Quality Analyst
  • Proficient in Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter