Senior Customer Collaboration Specialist

Mondelēz International

Front-facing customer experience
Strong analytical and problem solving skills
Sap knowledge and expertise in ms office
You will improve value and service to your customers and improve supply chain efficiency

Job Summary

  • You will improve value and service to your customers and improve supply chain efficiency.
  • You will manage escalations for complaints and disputes to ensure maximum customer satisfaction.
  • This is a secondment for 12 months with no relocation support available.

Matching Summary

You will improve value and service to your customers and improve supply chain efficiency.

Skills & Requirements

Must-have

  • Front-facing customer experience
  • Strong analytical and problem solving skills
  • SAP knowledge and expertise in MS Office

Nice-to-have

  • Customer orientation and strong influencing skills
  • Proactive thinking and flexibility
  • Team player with accountability

Key Requirements

  • Experience in fast-moving consumer goods
  • Experience in leading strategic customer profiles
  • Managing by influence

Work Rights

Not specified

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