Senior Manager - Service Now Solution Architect

Otis Elevator Co.

Bengaluru, Karnataka, India
**
Servicenow platform expertise
Itil processes knowledge
Enterprise environment solutions
** Otis Elevator Co. is seeking a Senior Manager - ServiceNow Solution Architect in Bengaluru, India, with 12-15 years of experience in ServiceNow architecture. The role involves designing and implementing ServiceNow solutions, ensuring client satisfaction, and mentoring junior team members. **

Job Summary

  • The Solution Architect, ServiceNow is responsible for designing and implementing solutions on the ServiceNow platform, translating stakeholder needs into technical solutions.
  • On a typical day, you will ensure successful and timely delivery of ServiceNow projects, optimize instance performance, and adhere to industry standards.
  • Otis is the world's leading elevator and escalator company, committed to meeting diverse customer needs and fostering a culture of innovation and continuous learning.

Matching Summary

Match Score: 75

** Otis Elevator Co. is seeking a Senior Manager - ServiceNow Solution Architect in Bengaluru, India, with 12-15 years of experience in ServiceNow architecture. The role involves designing and implementing ServiceNow solutions, ensuring client satisfaction, and mentoring junior team members. **

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • ITIL processes knowledge
  • Enterprise environment solutions
  • ServiceNow integration experience
  • Technical documentation creation

Nice-to-have

  • Client interaction skills
  • Team mentorship capabilities
  • Industry best practices knowledge
  • Innovation and knowledge capital

Key Requirements

  • 12-15 years of overall experience
  • 3+ years ServiceNow Architecture and Strategy
  • ServiceNow Certified System Administrator (CSA)
  • Certified Implementation Specialist (CIS-ITSM and CIS-CSM / FSM)
  • Certified Application Developer (CAD)

Work Rights

Not specified

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