Knowledge Management Specialist

N.C. State Board of Elections

Recruitment range: $64,621 - $85,000; bonus/equity...
Develop knowledge base
Create and modify document templates
Enforce documentation formatting
The Knowledge Management Specialist will collaborate to develop and communicate presentation materials for SEIMS Legacy and Modernization, supporting legislative changes and ongoing business operations

Job Summary

  • The Knowledge Management Specialist will collaborate to develop and communicate presentation materials for SEIMS Legacy and Modernization, supporting legislative changes and ongoing business operations.
  • This role involves creating and standardizing documentation such as manuals, job aids, and standard operating procedures, while also managing a central repository for all materials.
  • Responsibilities include conducting training needs analyses, developing and updating training materials, and delivering training to county board directors and staff on updated processes and procedures.

Matching Summary

The Knowledge Management Specialist will collaborate to develop and communicate presentation materials for SEIMS Legacy and Modernization, supporting legislative changes and ongoing business operations.

Salary

Recruitment Range: $64,621 - $85,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Develop knowledge base
  • Create and modify document templates
  • Enforce documentation formatting
  • Manage central material repository
  • Conduct training needs analyses
  • Deliver training to staff

Nice-to-have

  • Adult learning strategies
  • Best practices research
  • Stakeholder collaboration
  • Problem-solving for business needs

Key Requirements

  • Bachelor's degree and 5 years of experience
  • Equivalent combination of training and experience
  • Experience with Microsoft PowerPoint, Articulate, Adobe Creative Cloud
  • Experience gathering and documenting system requirements
  • Experience leading software modernization projects
  • Experience leading software modernization training

Work Rights

Not specified

Tailored Resume

Cover Letter