Customer Relations Officer/ Assistant Customer Relations Officer

HURSON BUILDERS PTE. LTD.

Woodlands, Singapore
Hdb home improvement programme experience
Stakeholder and public relations management
Information centre operations management
The role serves as the primary liaison between the project team, residents, and stakeholders for an upcoming HDB Home Improvement Programme

Job Summary

  • The role serves as the primary liaison between the project team, residents, and stakeholders for an upcoming HDB Home Improvement Programme.
  • Candidates will manage on-site Information Centre operations, handle resident defect feedback, and coordinate joint inspections with technical officers.
  • The position requires maintaining accurate documentation and uploading data into the HDB Integrated Construction System (HICS).

Matching Summary

Match Score: 85

The role serves as the primary liaison between the project team, residents, and stakeholders for an upcoming HDB Home Improvement Programme.

Skills & Requirements

Must-have

  • HDB Home Improvement Programme experience
  • Stakeholder and public relations management
  • Information Centre operations management
  • Defect rectification coordination
  • Microsoft Office proficiency

Nice-to-have

  • Multilingual communication skills
  • Strong problem-solving abilities
  • Service-oriented mindset
  • Ability to work independently
  • Patience in difficult situations

Key Requirements

  • Minimum Diploma or GCE 'A' Levels
  • Prior experience in HDB HIP or construction industry
  • Proficiency in English and local languages/dialects

Work Rights

Not specified

Tailored Resume

Cover Letter