Job Summary

• The Help Desk Associate provides first-level technical support to end-users, ensuring timely resolution of hardware, software, and network issues.
• This role is ideal for individuals starting their IT career and looking to develop troubleshooting and customer service skills in a fast-paced environment.
• We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

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Skills & Requirements

Key Requirements

• High school diploma or equivalent
• Associate degree or IT certifications preferred
• 1-3 years of IT support experience
• Knowledge of ticketing systems is a plus

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