Lead Server - Wakulla

Bigsurlodge

Wakulla Springs, FL, United States
14.00 usd hourly ph
On-site
Ensure guest satisfaction
Monitor dining area setup
Maintain safe facility environment
Big Sur Lodge is seeking a Lead Server for their Wakulla Springs location, responsible for overseeing unit operations and ensuring exceptional customer service. The ideal candidate should have management experience, strong customer service skills, and the ability to handle various operational tasks

Job Summary

  • Ensure complete guest satisfaction at all times and handle guests’ complaints and solve them according to customer service standards.
  • Assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing the unit’s staff at the direction of the General Manager.
  • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.

Matching Summary

Match Score: 85

Big Sur Lodge is seeking a Lead Server for their Wakulla Springs location, responsible for overseeing unit operations and ensuring exceptional customer service. The ideal candidate should have management experience, strong customer service skills, and the ability to handle various operational tasks.

Salary

14.00 USD Hourly

Skills & Requirements

Must-have

  • Ensure guest satisfaction
  • Monitor dining area setup
  • Maintain safe facility environment
  • Handle guest complaints
  • Supervise staff performance

Nice-to-have

  • Cultivate team environment
  • Assist in recruiting staff
  • Monitor staff development

Key Requirements

  • High School Diploma or GED
  • 2 years of experience in related management
  • Food Protection Manager Certification

Work Rights

Not specified

Tailored Resume

Cover Letter