Teller

RMB

Exceptional client service delivery
Accurate transaction processing
Compliance with procedures
Deliver exceptional client service by accurately and efficiently processing transactions in compliance with established procedures, ensuring reliability, and a positive customer experience

Job Summary

  • Deliver exceptional client service by accurately and efficiently processing transactions in compliance with established procedures, ensuring reliability, and a positive customer experience.
  • This role focuses on delivering a seamless, exceptional customer experience within a branch environment while proactively identifying customer needs and providing appropriate banking solutions.
  • You will ensure every interaction is value-driven, ethical, and aligned to FAIS, FICA, Treating Customers Fairly (TCF) principles, and FNB governance while actively promoting digital and self-service channels.

Matching Summary

Deliver exceptional client service by accurately and efficiently processing transactions in compliance with established procedures, ensuring reliability, and a positive customer experience.

Skills & Requirements

Must-have

  • Exceptional client service delivery
  • Accurate transaction processing
  • Compliance with procedures
  • Positive customer experience
  • Digital channel promotion
  • Ethical conduct

Nice-to-have

  • Proactive customer needs identification
  • Value-driven interactions
  • Adaptability to change
  • Team collaboration

Key Requirements

  • Grade 12/ NQF Level 4
  • 1-3 years of experience
  • Customer-facing environments experience
  • Service delivery experience
  • Client support experience
  • Financial services experience

Work Rights

Not specified

Tailored Resume

Cover Letter