Case Manager

EML

Sydney, Australia
Not specified; salary reviews mentioned annually; ...
Fully remote
Manage portfolio of workers compensation claims
Liaise with injured workers and employers
Provide empathetic customer focused service
The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey

Job Summary

  • The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey.
  • Candidates will receive support from designated specialists including Technical Specialists and Injury Management Specialists as part of a team effort.
  • The company offers comprehensive benefits including up to 16 weeks paid parental leave, flexible work-from-home options, and access to a rewards program.

Matching Summary

The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey.

Salary

Not specified; Salary reviews mentioned annually; Incentive scheme available

Skills & Requirements

Must-have

  • Manage portfolio of workers compensation claims
  • Liaise with injured workers and employers
  • Provide empathetic customer focused service
  • Conduct case conferences and face to face meetings

Nice-to-have

  • Previous experience in medical or corporate fields
  • Ability to multitask and shift priorities
  • Thrive in a collaborative team environment
  • Proactive self-motivated thinking style

Key Requirements

  • Experience in customer service within medical, hospitality, retail, or corporate sectors
  • High attention to detail and organisational skills
  • Willingness to attend face-to-face group interview on specified dates

Work Rights

Not specified

Tailored Resume

Cover Letter