This role involves managing relationships with fast-growing customers to drive adoption, renewals, and expansion within the fitness industry
Job Summary
This role involves managing relationships with fast-growing customers to drive adoption, renewals, and expansion within the fitness industry.
The position requires consistent on-site engagement at a customer location in West Palm Beach, Florida, to ensure partnership success.
Candidates will receive comprehensive benefits including open PTO, parental leave, and quarterly fitness reimbursements as part of a values-focused culture.
Matching Summary
This role involves managing relationships with fast-growing customers to drive adoption, renewals, and expansion within the fitness industry.
Salary
Base: $69,000 - $79,000 USD annually; Bonus/Equity: Eligible for bonuses and commissions; Benefits: Medical/Dental/Vision, PTO, Calm App subscription
Skills & Requirements
Must-have
3+ years Customer Success experience
On-site presence in West Palm Beach Florida
C-level executive engagement skills
Strategic account planning execution
Churn mitigation and renewal management
Nice-to-have
Management consulting background
Empathetic positive mindset
Cross-functional collaboration skills
Ability to create structure in ambiguity
Fast-paced environment adaptability
Key Requirements
3+ years experience in Customer Success or similar role
Must be located in West Palm Beach, Florida for onsite work
Strong communication skills with C-level executives