Customer Banking Specialist - Bunbury (26.75 Hrs/week)

CBA New Digital Businesses Pty Ltd

Bunbury, Australia
Not specified; not specified; not specified
Ability to work predetermined roster hours
Experience with in-branch technology
Strong customer service and communication skills
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers

Job Summary

  • This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
  • You will build personal connections with customers, assist them with digital banking options, and perform comprehensive financial health checks.
  • The position involves processing applications for personal loans and credit cards while adhering to strict bank processes and procedures.

Matching Summary

This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Ability to work predetermined roster hours
  • Experience with in-branch technology
  • Strong customer service and communication skills
  • Knowledge of personal loans and credit products
  • Commitment to financial health checks

Nice-to-have

  • Passion for community engagement and fundraising
  • Proactive approach to building customer rapport
  • Ability to refer customers to specialists
  • Comfort working independently in a team
  • Interest in driving service improvement

Key Requirements

  • Part-time availability for specific roster days
  • Location availability for Bunbury and Eaton branches
  • Integrity and customer-centric mindset

Work Rights

Not specified

Tailored Resume

Cover Letter