Customer Service Lending key objectives are to grow proprietary mortgage lending, delivering exceptional customer service outcomes and a differentiated service model
Job Summary
Customer Service Lending key objectives are to grow proprietary mortgage lending, delivering exceptional customer service outcomes and a differentiated service model.
The CSL Team Manager role is to lead, develop, and retain a team of lenders.
This is a great opportunity to build a team of lenders to accommodate to the unprecedented demand of the housing market.
Matching Summary
Customer Service Lending key objectives are to grow proprietary mortgage lending, delivering exceptional customer service outcomes and a differentiated service model.
Skills & Requirements
Must-have
lead, develop, and retain a team
exceptional customer service outcomes
cultivating a successful sales culture
manage resources to optimise outcomes
achieving business sales & service results
technical lending products, processes & systems
Nice-to-have
collaborative team environment
building a brighter future
seamless banking experience
unprecedented demand of housing market
community contributions
Key Requirements
Demonstrated experience in home lending
Demonstrated leadership, coaching, people management