Base: $17.64-$18.86 ph; bonus/equity: not specifie...
On-site
Patient and caregiver first point of contact
Coordinate equipment delivery
Navigate insurance coverage
Serve as the first point of contact for patients arriving at the branch, creating a welcoming and supportive experience
Job Summary
Serve as the first point of contact for patients arriving at the branch, creating a welcoming and supportive experience.
Work closely with the sales team, referral sources, and patients to collect required documentation, secure health plan authorizations, and ensure compliance with insurance guidelines.
You make a meaningful impact on patients' lives and enjoy a supportive team environment with transparent and hands-on leadership.
Matching Summary
Serve as the first point of contact for patients arriving at the branch, creating a welcoming and supportive experience.
Salary
Base: $17.64-$18.86 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, and vision care coverage, Paid time off plan, 401(k) Plan, Flexible Spending Accounts, Basic life insurance, Short- and long-term disability coverage, Accident insurance, Teammate Assistance Program, Paid parental leave, Domestic partner benefits, Mental, physical, and financial well-being programs
Skills & Requirements
Must-have
patient and caregiver first point of contact
coordinate equipment delivery
navigate insurance coverage
collect required documentation
secure health plan authorizations
test equipment functionality
Nice-to-have
meaningful work with impact
supportive leadership
career growth opportunities
independent work with strong team support
Key Requirements
High school diploma or equivalent
At least one-year of related work experience
English reading, writing, and speaking skills
At least two years’ experience in an office environment, healthcare setting or call center