It User Support Service Desk Support Tech

University of Chicago

Chicago, IL, United States
$27.03 - $34.97; bonus/equity: not specified; bene...
Fully remote
Second-tier support for end users
Installation of applications and peripherals
Technical support via multiple channels
This position provides critical IT and operational support for the Institute for Climate and Sustainable Growth

Job Summary

  • This position provides critical IT and operational support for the Institute for Climate and Sustainable Growth.
  • The role supports interdisciplinary research and education by assisting faculty, staff, and researchers with technology onboarding.
  • The University of Chicago offers a wide range of benefits programs and resources for eligible employees.

Matching Summary

This position provides critical IT and operational support for the Institute for Climate and Sustainable Growth.

Salary

$27.03 - $34.97; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Second-tier support for end users
  • Installation of applications and peripherals
  • Technical support via multiple channels

Nice-to-have

  • Proactive customer service approach
  • Strong problem-solving skills
  • Ability to communicate technical information

Key Requirements

  • 2-5 years of work experience
  • Associate degree in Computer Science preferred
  • Proficiency in Windows and Macintosh environments

Work Rights

Not specified

Tailored Resume

Cover Letter