Universal Banker In Abingdon, Md

Mtb

Abingdon, Maryland, United States
Base: $20.55 - $34.25 hourly; bonus/equity: not sp...
Customer service and sales needs
Digital capabilities in customer interactions
Consumer and business banking solutions
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers

Job Summary

  • Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers.
  • Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner.
  • The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.

Matching Summary

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers.

Salary

Base: $20.55 - $34.25 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and sales needs
  • Digital capabilities in customer interactions
  • Consumer and Business Banking solutions
  • Sales process and customer-focused advice
  • Lobby management and customer engagement
  • AML, BSA, and KYC processes
  • Customer transaction processing

Nice-to-have

  • Empathy, customer centricity, flexibility
  • Digital fluency and entrepreneurial spirit
  • Critical thinking and adaptability

Key Requirements

  • Minimum of 1 year's proven retail sales, call center, customer service, or telesales experience
  • High school diploma or equivalent (GED)
  • Federal SAFE Act registration requirements

Work Rights

Not specified

Tailored Resume

Cover Letter