Service Delivery Representative

DFIN

Hong Kong, HK
On-site
Client communication and relationship building
Project timeline management
Internal team coordination
Serve as the primary client contact, building strong, long-term relationships through professional and responsive service

Job Summary

  • Serve as the primary client contact, building strong, long-term relationships through professional and responsive service.
  • Coordinate day-to-day project activities, including managing timelines, monitoring progress, and ensuring deliverables meet quality and client standards.
  • Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth.

Matching Summary

Serve as the primary client contact, building strong, long-term relationships through professional and responsive service.

Skills & Requirements

Must-have

  • Client communication and relationship building
  • Project timeline management
  • Internal team coordination
  • Accurate documentation of communications
  • Risk and issue identification
  • High accuracy and professionalism

Nice-to-have

  • Values-driven organization
  • Flexible workplace
  • Opportunities for professional growth
  • Authentic self at work
  • Win as One mentality

Key Requirements

  • Bachelor's Degree or above
  • Minimum one year customer service experience
  • Proficient in English, Mandarin, and Cantonese
  • Proficient in Microsoft Office applications
  • Willing to work shift schedules
  • Willing to work weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter