Cx Delivery Site Lead

Logitech G

India
Hybrid
5 to 10 years of experience
Managing bpo/third-party vendor operations
Driving operational excellence
Logitech G is seeking a CX Delivery Site Lead in India to enhance operational efficiency across its global customer experience (CX) operations. The role involves managing vendor partnerships, driving performance improvements, and ensuring high-quality service delivery

Job Summary

  • Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
  • You’ll play a vital role, managing CX vendors with a keen focus on delivering best-in-class customer service.
  • Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing.

Matching Summary

Match Score: 85

Logitech G is seeking a CX Delivery Site Lead in India to enhance operational efficiency across its global customer experience (CX) operations. The role involves managing vendor partnerships, driving performance improvements, and ensuring high-quality service delivery.

Skills & Requirements

Must-have

  • 5 to 10 years of experience
  • Managing BPO/third-party vendor operations
  • Driving operational excellence
  • Using data-driven insights

Nice-to-have

  • Identifying operational risks
  • High enthusiasm and inspiration skills
  • General understanding of global CX trends

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Fluency in English; proficiency in additional Indian languages is a bonus

Work Rights

Not specified

Tailored Resume

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