Service Delivery Manager – Absence & Disability Management

TELUS Health

Fully remote
Management-level experience in u.s. leave and disability management
Knowledge of fmla and state leave laws
Claims expertise and guidance
TELUS Health is empowering every person to live their healthiest life

Job Summary

  • TELUS Health is empowering every person to live their healthiest life.
  • The Service Delivery Manager ensures adherence to best-in-class processes while leading Case Managers.
  • You’ll join a collaborative, remote-first environment that values expertise and continuous improvement.

Matching Summary

TELUS Health is empowering every person to live their healthiest life.

Skills & Requirements

Must-have

  • Management-level experience in U.S. Leave and Disability Management
  • Knowledge of FMLA and state leave laws
  • Claims expertise and guidance

Nice-to-have

  • Bilingual in Spanish
  • Strong business acumen
  • Experience in mental health claims

Key Requirements

  • Minimum 2 years of management experience
  • 5+ years of case management experience
  • Certification in HR or Disability Management is an asset

Work Rights

Not specified

Tailored Resume

Cover Letter