Customer Banking Specialist - Bondi Junction

CommBank

Bondi Junction, Australia
Part-time (30 hours per week, monday to friday, 9:30 am - 4:00 pm)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Banking Specialist for their Bondi Junction branch, focusing on delivering exceptional customer service and financial solutions to personal and small business clients. The role requires strong communication skills and a commitment to customer-centric banking, with part-time hours structured from Monday to Friday

Job Summary

  • As the Customer Banking Specialist in our Bondi Junction Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Bondi Junction branch, focusing on delivering exceptional customer service and financial solutions to personal and small business clients. The role requires strong communication skills and a commitment to customer-centric banking, with part-time hours structured from Monday to Friday.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Interest in building a career
  • Improve financial wellbeing
  • Support Aboriginal and/or Torres Strait Islander Peoples

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter