Base: $18.00-31.00; bonus/equity: not specified; b...
Ai scheduling platform (sedu)
Customer commitment fulfillment
Service repair scheduling
This position will be responsible for the scheduling and optimization of service work, ensuring all customer commitments are met in-regard to service delivery
Job Summary
This position will be responsible for the scheduling and optimization of service work, ensuring all customer commitments are met in-regard to service delivery.
Utilize an AI Scheduling Platform (SEDU) to create technician schedules and help identify changes, updates, and maintenance of daily technician activities.
The company offers competitive starting pay, paid training, global advancement opportunities, and a comprehensive benefits package including medical, dental, vision insurance, and a 401(k) savings plan with company match.
Matching Summary
This position will be responsible for the scheduling and optimization of service work, ensuring all customer commitments are met in-regard to service delivery.
Salary
Base: $18.00-31.00; Bonus/Equity: Not specified; Benefits: Comprehensive Benefits Package
Skills & Requirements
Must-have
AI Scheduling Platform (SEDU)
Customer commitment fulfillment
Service repair scheduling
Prioritize scheduling backorders
Monitor technician activity
Nice-to-have
Collaborative team environment
Global advancement opportunities
Work in a fast-paced environment
Product knowledge of life safety equipment
Key Requirements
2 years customer service experience
Associates or Bachelors preferred
Intermediate Excel Skills
Prior experience Coordinating/Scheduling in a service-related Industry