Customer Banking Specialist - Newman (full Time, 12 Month Opportunity)

Bonneville Bank

Newman
Customer banking transactions
Face-to-face and phone-based channels
Everyday banking needs and complaints
This role involves assisting customers with everyday banking needs and complaints via telephone or other digital channels, as well as face-to-face interactions in a retail branch setting

Job Summary

  • This role involves assisting customers with everyday banking needs and complaints via telephone or other digital channels, as well as face-to-face interactions in a retail branch setting.
  • Key responsibilities include processing applications for personal loans and credit cards, conducting financial health checks, and utilizing technology to capture customer feedback.
  • The company offers continuous training and development to support career aspirations and encourages Aboriginal and/or Torres Strait Islander people to apply.

Matching Summary

This role involves assisting customers with everyday banking needs and complaints via telephone or other digital channels, as well as face-to-face interactions in a retail branch setting.

Skills & Requirements

Must-have

  • Customer banking transactions
  • Face-to-face and phone-based channels
  • Everyday banking needs and complaints
  • In-branch technology and digital banking
  • Deliver outstanding customer service

Nice-to-have

  • Meaningful conversations with customers
  • Problem solving attitude
  • Collaborative team player
  • Goal oriented approach

Key Requirements

  • Full time, 12 month contract
  • Monday - Friday 8:30am - 4:50pm
  • Must be able to work across multiple channels

Work Rights

Not specified

Tailored Resume

Cover Letter