Ctp Case Manager

585

Sydney, Australia
Not specified; salary reviews mentioned as pyrt of...
Fully remote
Claims management experience or customer service skills
Allied health experience preferred
Strong written and verbal communication skills
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work

Job Summary

  • The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.
  • EML offers full training so no previous case management experience is required, along with the option to work from home up to 3 days per week after training.
  • Employees benefit from a diverse culture, flexible work arrangements, comprehensive learning opportunities, and access to an Employee Assistance Program.

Matching Summary

The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.

Salary

Not specified; Salary reviews mentioned as part of annual incentive scheme

Skills & Requirements

Must-have

  • Claims management experience or customer service skills
  • Allied health experience preferred
  • Strong written and verbal communication skills
  • Stakeholder engagement and management capabilities
  • Analytical problem solving and decision making

Nice-to-have

  • Personal injury experience in alternative schemes
  • Empathetic and resilient approach to support
  • Motivational approach for customer centric support
  • Positive attitude and willingness to learn
  • Outcome and results focused mindset

Key Requirements

  • Demonstrated experience in claims management OR strong customer service skills OR allied health experience
  • Highly developed organizational and coordination skills
  • Sound analytical, problem-solving, and decision-making skills

Work Rights

Not specified

Tailored Resume

Cover Letter