Service Advisor

Prestige Toyota of Ramsey

Ramsey, NJ, United States
Estimated annual earnings: $75,000.00-$150,000.00;...
On-site
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates and writing repair orders
Prestige Toyota of Ramsey is seeking Automotive Service Advisors to enhance customer satisfaction by facilitating automotive services and repairs. The ideal candidate should have prior experience in a service advisor role or as an automotive technician and possess a strong focus on customer service

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Estimated Annual Earnings range from $75,000.00-$150,000.00 and this is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation.

Matching Summary

Match Score: 85

Prestige Toyota of Ramsey is seeking Automotive Service Advisors to enhance customer satisfaction by facilitating automotive services and repairs. The ideal candidate should have prior experience in a service advisor role or as an automotive technician and possess a strong focus on customer service.

Salary

Estimated Annual Earnings: $75,000.00-$150,000.00; Bonus/Commission: Commission(s) off: Individual Sales, Individual Gross profit. Bonuses based on: Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing estimates and writing repair orders
  • Communicating with customers and technicians
  • Administering manufacturer warranty

Nice-to-have

  • Team player focused on exemplary customer service
  • Basic mechanical understanding of automobile

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician a plus
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

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