Customer Service & Administration Specialist (m/f/x)
CSL Behring
Budapest, Hungary
Sap experience required
Fluent in hungarian and english
Manage sales orders in erp systems
This role serves as the main customer service contact for hospitals, wholesalers, payers, and logistics partners to ensure smooth operational workflows
Job Summary
This role serves as the main customer service contact for hospitals, wholesalers, payers, and logistics partners to ensure smooth operational workflows.
The position requires managing sales orders in SAP, validating pricing, tracking backorders, and overseeing accounts receivable including bad debt and dunning.
Candidates will join a global biotherapeutics leader with a strong ethical foundation that values innovation, responsibility, and care.
Matching Summary
This role serves as the main customer service contact for hospitals, wholesalers, payers, and logistics partners to ensure smooth operational workflows.
Skills & Requirements
Must-have
SAP experience required
Fluent in Hungarian and English
Manage sales orders in ERP systems
Oversee bad debt and dunning processes
Prepare financial and compliance reports
Nice-to-have
Pharma industry experience is a plus
Strong communication and interpersonal skills
Basic legal knowledge is an advantage
Event coordination and vendor management
Dynamic international environment
Key Requirements
University/College degree in Economics or Commerce
2–3 years' experience in customer service or logistics