Media Operations Support Analyst

NBC UNIVERSAL

Stamford, CT, United States
Base: $60,000 - $70,000; bonus/equity: not specifi...
On-site
Media asset management (mam)
Digital asset management (dam)
Video/audio codecs and file formats
The Media Operations Support Analyst provides Level 1 (L1) enterprise support for NBCUniversal’s Technical Operations and Marketing Supply Chain platforms and workflows

Job Summary

  • The Media Operations Support Analyst provides Level 1 (L1) enterprise support for NBCUniversal’s Technical Operations and Marketing Supply Chain platforms and workflows.
  • Responsibilities include supporting media operations and marketing supply chain platforms, overseeing asset management, monitoring fulfillment pipelines, and facilitating user onboarding and training.
  • This role requires a proactive, self-motivated individual with strong troubleshooting skills, willingness to work any shift, and the ability to prioritize workload in a fast-paced environment.

Matching Summary

The Media Operations Support Analyst provides Level 1 (L1) enterprise support for NBCUniversal’s Technical Operations and Marketing Supply Chain platforms and workflows.

Salary

Base: $60,000 - $70,000; Bonus/Equity: Not specified; Benefits: Company sponsored benefits

Skills & Requirements

Must-have

  • Media Asset Management (MAM)
  • Digital Asset Management (DAM)
  • Video/audio codecs and file formats
  • Cloud-based and hybrid environments
  • Troubleshoot ingest, transcode, delivery issues

Nice-to-have

  • Creative and post-production tools
  • Support ticketing systems
  • User and group management
  • Team-oriented mindset

Key Requirements

  • 3+ years post-production/media operations experience
  • Degree/certification in Media or Communications
  • Experience with Interplay, DIVA, Orangelogic
  • Experience with live records, routing, transcodes
  • Knowledge of digital delivery methods
  • Experience with on-prem and cloud storage
  • Proficiency with Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter