Doorman

Melco Resorts & Entertainment

Manila, Philippines
Deliver quality customer service
Enhance guest satisfaction
Assist with guest luggage
The Doorman is responsible for delivering a quality customer service experience and enhancing guest satisfaction by acknowledging, welcoming, bids farewell, and greets with a smile all guests and visitors of the Hotel

Job Summary

  • The Doorman is responsible for delivering a quality customer service experience and enhancing guest satisfaction by acknowledging, welcoming, bids farewell, and greets with a smile all guests and visitors of the Hotel.
  • Provides prompt, efficient, and professional customer service to guests of City of Dreams Manila by ensuring all guests are addressed in a polite and courteous manner as they enter and exit the hotel.
  • Maintains the City of Dreams Manila driveway, ensuring that a safe and orderly environment is maintained at all times.

Matching Summary

The Doorman is responsible for delivering a quality customer service experience and enhancing guest satisfaction by acknowledging, welcoming, bids farewell, and greets with a smile all guests and visitors of the Hotel.

Skills & Requirements

Must-have

  • Deliver quality customer service
  • Enhance guest satisfaction
  • Assist with guest luggage
  • Open/closing car/hotel doors
  • Direct traffic at porte-cochere
  • Maintain safe and orderly environment

Nice-to-have

  • Build relationships with guests
  • Promote positive guest relations
  • Maintain highest standard of professionalism
  • Identify and implement best practices

Key Requirements

  • High school diploma or equivalent
  • Valid driver’s licence
  • Above 6’ tall
  • Ability to communicate in basic English
  • Ability to lift minimum of 30 Kg
  • Ability to stand for long periods

Work Rights

Not specified

Tailored Resume

Cover Letter