Global A&h Crm Business Analyst

AIG

New York City, NY, US
Base: $81,000-$109,000; bonus/equity: eligible for...
Primarily in-office
4 years business analysis experience
3 years salesforce report building
Salesforce flows and case assignment rules
AIG is seeking a Global A&H CRM Business Analyst to enhance their CRM and reporting systems, focusing on improving operational efficiencies and providing strategic solutions. The ideal candidate will have strong experience with Salesforce, Agile methodologies, and excellent communication skills, working closely with internal stakeholders. The position offers a competitive salary and benefits, emphasizing professional development and a collaborative work culture

Job Summary

  • This role involves working closely with internal stakeholders to understand their needs and provide functional expertise on the CRM & Reporting platform.
  • The successful candidate will leverage domain knowledge to identify inefficiencies, solve complex problems, and envision strategic solutions that align with business objectives.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.

Matching Summary

Match Score: 85

AIG is seeking a Global A&H CRM Business Analyst to enhance their CRM and reporting systems, focusing on improving operational efficiencies and providing strategic solutions. The ideal candidate will have strong experience with Salesforce, Agile methodologies, and excellent communication skills, working closely with internal stakeholders. The position offers a competitive salary and benefits, emphasizing professional development and a collaborative work culture.

Salary

Base: $81,000-$109,000; Bonus/Equity: Eligible for bonus per incentive plan; Benefits: Comprehensive Total Rewards Program including health and financial security

Skills & Requirements

Must-have

  • 4 years business analysis experience
  • 3 years Salesforce report building
  • Salesforce flows and case assignment rules
  • Agile project management methodologies
  • Power BI and Tableau reporting tools

Nice-to-have

  • Strong insurance business concepts knowledge
  • Cross-functional project leadership
  • Excellent written and oral communication
  • Ability to prioritize workloads on short notice

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 4 years professional experience in business analysis
  • At least three years of experience with Salesforce configuration
  • Proficient knowledge of Agile project management methodologies

Work Rights

Not specified

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