Intercom is on a mission to help businesses provide incredible customer experiences through advanced AI solutions
Job Summary
Intercom is on a mission to help businesses provide incredible customer experiences through advanced AI solutions.
The Manager will lead a high-performing team focused on driving growth and retention across a large and diverse customer base in EMEA.
The company offers competitive salary and equity, comprehensive benefits including health insurance, flexible paid time off, and a hybrid working policy.
Matching Summary
Intercom is on a mission to help businesses provide incredible customer experiences through advanced AI solutions.
Skills & Requirements
Must-have
Revenue growth and retention leadership
High-volume account management
Operational process innovation
Coaching and team development
Forecasting and performance metrics
Experience in SaaS or AI organizations
Nice-to-have
Passion for AI in customer service
Excellent communication skills
Ability to manage competing priorities
Familiarity with MEDDPICC sales methodology
Strong business judgment and discretion
Adaptability in high-growth environments
Key Requirements
5+ years revenue owning and closing experience
1+ year team management experience
Experience designing scalable processes
Familiarity with Command of the Message or MEDDPICC