Customer Service Specialist

Commonwealth Bank

Sydney, Australia
Not specified; not specified; not specified
100% onsite
Commercial or business banking operations experience
High attention to detail in high-volume environments
Strong customer service and stakeholder communication skills
This role supports the fulfilment, settlement, and servicing of Commercial Lending products for small businesses, franchises, and large-scale corporate customers

Job Summary

  • This role supports the fulfilment, settlement, and servicing of Commercial Lending products for small businesses, franchises, and large-scale corporate customers.
  • The position requires managing post-settlement tasks including registration of security documents and performing reconciliations within a fast-paced operations team.
  • CommBank offers hybrid working flexibility after a mandatory 3-month in-office training period, allowing employees to balance office and remote work.

Matching Summary

This role supports the fulfilment, settlement, and servicing of Commercial Lending products for small businesses, franchises, and large-scale corporate customers.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Commercial or business banking operations experience
  • High attention to detail in high-volume environments
  • Strong customer service and stakeholder communication skills

Nice-to-have

  • Continuous improvement mindset
  • Knowledge of home lending processes
  • Team-oriented outlook with strong work ethic

Key Requirements

  • Experience in commercial, business banking, or retail operations lending
  • Demonstrated ability to work in a fast-paced environment
  • Strong desire to learn and apply continuous improvement practices

Work Rights

Not specified

Tailored Resume

Cover Letter