Technical Support Engineer - Edi

Rockwell Automation

Prague, Czechia
Hybrid (in-office on mondays, tuesdays, and thursdays)
Hi-level technical customer support
Experience troubleshooting edi issues
Proficiency in ms office, especially excel
Rockwell Automation is seeking a Technical Support Engineer focused on EDI to join their Prague team. The role involves providing high-level technical support for the PLEX EDI platform, requiring expertise in ERP systems and strong troubleshooting skills

Job Summary

  • Rockwell Automation is a global technology leader focused on helping manufacturers be more productive and sustainable.
  • You will provide excellent technical support for customers using PLEX EDI and troubleshoot complex issues.
  • The company offers a comprehensive benefits package and encourages diverse applicants.

Matching Summary

Match Score: 85

Rockwell Automation is seeking a Technical Support Engineer focused on EDI to join their Prague team. The role involves providing high-level technical support for the PLEX EDI platform, requiring expertise in ERP systems and strong troubleshooting skills.

Skills & Requirements

Must-have

  • Hi-level technical customer support
  • Experience troubleshooting EDI issues
  • Proficiency in MS Office, especially Excel

Nice-to-have

  • Fluency in EU languages
  • Ability to build relationships
  • Experience with ERP/MRP systems

Key Requirements

  • Minimum of 2 years technical support experience
  • Bachelor's degree in a STEM major
  • Ability to read SQL queries and XML

Work Rights

Not specified

Tailored Resume

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