1-2 years customer service experience in shipping line or forwarders
Fluent english and vietnamese communication skills
A.P. Moller - Maersk is seeking a Customer Experience Agent to manage shipping documents and customer invoicing, emphasizing strong customer relationships and problem-solving skills. The role requires a Bachelor's degree, 1-2 years of customer service experience in the shipping industry, and proficiency in English and Vietnamese. The position offers career development opportunities within a supportive and diverse multinational environment
Job Summary
This role offers the opportunity to work for a global leader in the industry with exposure to excellent processes and systems.
You will be responsible for creating and updating shipping documents, managing customer invoices, and acting as the primary point of contact for customers.
Maersk provides a nurturing management culture that supports career development through internal mobility and priority consideration for candidates.
Matching Summary
Match Score: 85
A.P. Moller - Maersk is seeking a Customer Experience Agent to manage shipping documents and customer invoicing, emphasizing strong customer relationships and problem-solving skills. The role requires a Bachelor's degree, 1-2 years of customer service experience in the shipping industry, and proficiency in English and Vietnamese. The position offers career development opportunities within a supportive and diverse multinational environment.
Skills & Requirements
Must-have
Bachelor's Degree Graduated
1-2 years Customer Service experience in Shipping Line or forwarders
Fluent English and Vietnamese communication skills
Nice-to-have
High spirit of ownership and proactiveness
Strong problem-solving and continuous improvement mindset
Ability to work under high pressure
Key Requirements
Bachelor's Degree required
1-2 years experience in Customer Service within Shipping/Forwarding